Bug Tracking Software Reporting tools – What is it And Different Stages?

Bug tracking is the process of monitoring, capturing, reporting, and managing software problems and resolutions. Bug tracking aims to maintain high product quality; a good bug tracking process will neutralize the damaging effect caused by bugs.

Bug life cycle:

Bug Lifecycle is the particular set of states a bug goes through during its lifetime, from discovery to defect fixation. It directed by the software testing process and depended upon the tools used. The steps involved in the bug tracking process includes:

1. Discovery:

The first phase of the bug tracking process is the discovery phase. The project team has to discover as many bugs as possible before the end customer. A bug found and accepted by the developers will have its status changed to “Accepted.”

2. Bug Triage:

Bug triage is a process where bug issues are evaluated and prioritized. It ensures all reported issues appropriately managed. Priority and severity defined for the bugs. Triage aims to assess, prioritize, and assign resolution to bugs.

Read Also: Defect or Bug Life Cycle

3. Severity:

Severity is the effect the bug has on system operation. The impact may be data loss, financial loss, or wasted time. Severity levels are not standardized but are classified by critical, high, medium, and low.

4. Priority:

Priority controls where a bug falls on the list of planned changes. It is classified by “immediate,” “high,” “medium,” and “low.” Priority helps the developers in fixing bugs first that are highly crucial.

5. Resolution:

Once the bugs are categorized, the following steps are followed to fix the bug.

• Assign a developer or technician to fix the bug and changed the status of Responding.
• Create a schedule to fix these bugs, depending on their priority.
• Fix the bug.

6. Verification

After the development team fixed the bug, the testing team verifies that the bugs resolved, and it assigns the status “Fixed” to it.