Test Cases For WhatsApp Chat In Excel Sheet

Test Cases For Whatsapp In Excel Sheet Or Whatsapp Test Cases Template: In this post, we will present some test scenarios for WhatsApp. Although there would be thousands of WhatsApp test cases, we limit the tests to some of the most common high-level features.

Please note that the below-mentioned scenarios are for reference only to teach the concept of test scenarios for WhatsApp writing; the tests are nowhere related.

These are some positive and negative scenarios for WhatsApp that you can use for the text field. Many text input fields exist, so you have to test according to the specification. I hope these test scenarios for WhatsApp and the pointers helped you.

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What is WhatsApp?

WhatsApp is one of the most used instant messaging apps in the world. It’s well-known for its features, like end-to-end encryption, which makes it very secure. But WhatsApp is also a great test case for any mobile app or software company seeking regulatory approval. This article covers various WhatsApp test scenarios like test cases on WhatsApp Group & WhatsApp Application test scenarios.

Test Cases For WhatsApp

Below, we are going to mention all the possible integration testing scenarios for WhatsApp, adhoc testing scenarios for WhatsApp, and smoke testing scenarios for WhatsApp, system testing scenarios for WhatsApp, integration test scenarios for WhatsApp, WhatsApp test cases Excel, which have also covered positive and negative scenarios for WhatsApp or negative test scenarios for WhatsApp:

Installation Testing
Performance Testing
Admin Feature Of WhatsApp Group
Delete Feature Of Whatsapp Group
Text Field
WhatsApp New broadcast
WhatsApp Settings
Individual Chats
Audio Calls
Usability Testing
WhatsApp Group Feature
Adding Feature Of Whatsapp Group
Contact
WhatsApp Status
WhatsApp Web
Profile Picture
Group Chats
Video Calls

Installation Testing Test Scenarios For WhatsApp

  • Check whether the user can download the WhatsApp app from the Play Store or App Store.
  • Check whether the successful installation is on mobile.
  • Check if the user can register with a new phone number.
  • Check whether the user can get a verification code on his mobile.
  • Check the maximum number of incorrect attempts of verification code.
  • Check one phone number, which should be registered on only one WhatsApp.
  • Check if successful registration on mobile. 
  • Check if contacts are imported to the Whatsapp contact list or not.
  • Check if the user can upload a profile picture or not.

Usability Testing Whatsapp Test Scenarios

  • Check if WhatsApp is easy to use or not.
  • Check whether the Search, Chat, Status, Contacts, and Calls sections are available on-screen.
  • Check if the user can see all sections individually.
  • Check if the user can see unread messages contacts and group-wise.

Test Scenarios For Performance Testing

  • Check the WhatsApp performance when the application is continuously used.
  • Check the WhatsApp performance when users use multiple chats at the same time.
  • Check the WhatsApp performance when users simultaneously use multiple functions like sending videos, images, and text.

Test Scenarios For Admin Feature Of WhatsApp Group

  • Check if an admin can add others as Admin.
  • Check if the admin can remove it from the group.
  • Check admin can add users to the group.
  • Check admin can restrict users.
  • Check admin can remove others from admin.

Test Scenarios For Adding Feature Of Whatsapp Group

  • Check if the admin can add people.
  • Check if the admin can add 250 people to a group.
  • Check the admin user can add people with the invite link.
  • Check the admin can delete people and add them back to the group.

Test Scenarios For Delete Feature Of Whatsapp Group

  • Check if the admin user can able to delete people.
  • Check the admin user can delete all people in the group
  • Check if the admin user can ban users.

Test Case For WhatsApp Contact

  • Check the contact details to show the name and profile photos of the contacts.
  • Check the status of the contacts, which will be displayed as Online or last seen with date and time, for example, last seen at 10:35 PM and last seen at 25/12/2014 at 05:04 AM.
  • Check on the click of the back button; the user should be redirected to the chat list.

Test Case For WhatsApp Text Field

  • Check the maximum length of the text field.
  • Check the minimum length of the text field.
  • Check the total number of characters the text field can allow.
  • Check if the textbox accepts numbers only.
  • Check the textbox allows decimal numbers.
  • Check if the text field accepts alphabets.
  • Verify the field accepts Upper case letters.
  • Check the field accepts lowercase.
  • Check the text field, which accepts both uppercase and lowercase alphabets.
  • Check the text field accepts special characters.
  • Check the field to accept HTML characters. ( For Example <b> )
  • Check the field accepts copy-paste functionality.
  • Check if the cursor is displaying when you type.
  • Check the text field allowed spaces and spaces between two letters.

Test Cases For WhatsApp Status

  • Check whether the user can set DP or not.
  • Check whether the user can update the DP or not.
  • Check whether the user can set the status or not.
  • Check whether the user can update the status or not.
  • Check the Status of Privacy functionality.
  • Check the user can see the status privacy options on the screen.
  • Check the status privacy functionality with My Contacts options
  • Check the status privacy functionality with My Contacts except for options.
  • Check the status privacy functionality with the Only share with  options
  • Check whether the recent updates are displayed or not.
  • Verify the user can see the number of unseen status notifications in the WhatsApp Status. 

Test Scenarios For WhatsApp New broadcast

  • Check the user can select contacts for the broadcast messages.
  • Check whether the user can send and receive messages from broadcast or not.
  • The user can send and receive messages from broadcast in an individual chat box. 
  • Check the maximum number of contacts for broadcast messages.

Test Scenarios For WhatsApp Web

  • Check whether the user can see the Scan code screen on the mobile phone.
  • Check whether the QR code is scanned from WhatsApp web or not.
  • Check whether the user can get a message for another WhatsApp session with details.
  • Check whether the user can log out from all WhatsApp web or not.

Test Scenarios For WhatsApp Settings

  • Check whether the user can see setting options on the screen or not.
  • Check the Account functionality with the Privacy option.
  • Check the Account functionality with the Security option.
  • Check the Account functionality with the A-step verification option.
  • Check the Account functionality with the Change Number option.
  • Check the Account functionality with the Request account info option.
  • Check the Account functionality with the Delete My Account option.
  • Verify the user can change the Chat setting with App language, Font size, Wall Paper, Chat back up, and Chat history.
  • Check the user can see and change the notification settings.
  • Check if the user can see and change the data and storage usage settings.
  • Check if the How Help option is helpful for the users.

Test Cases For Whatsapp Group Chat

Here are some test cases for WhatsApp group chat for WhatsApp application.

  • Check if the admin can change information/group name.
  • Check if the admin can change the group image.
  • Check every user can share information.
  • Check that the admin can restrict people from sharing information.
  • Users can share different media on WhatsApp, like photos, videos, documents, links, and simple text.
  • Check if the person is removed from the group; that user will not see the updates.
  • If an individual user has posted something in a group, then that individual user can delete the information on the group.
  • Check the individual can see the text status read/seen by other group users.

Test Cases for WhatsApp Profile Picture

  • Check the options available by clicking on the profile picture (Remove photo, Camera, gallery ).
  • Check if the remove confirmation message displays when you click the remove photo option.
  • Check whether the user is redirected to the phone gallery after clicking the gallery option.
  • When the user clicks the cancel button, it redirects the user to the gallery.
  • Check whether the user selects the camera option and whether or not the mobile phone camera gets on.
  • Check when the user clicks a photo from the camera and clicks on the true symbol page to redirect to the image resizes page or not.
  • Check the user can select an image from the phone gallery.
  • Check the image resize options displayed after selecting an image from the gallery or taking pictures.
  • Check whether the user can resize the image or not.
  • Check on the click of a done button, whether the selected images should display as DP or not and whether the user is getting a successful message.

Test Scenarios For WhatsApp Individual Chats

  • Check the Chat window that contains the entire chat list.
  • Check the Chat window, which displays the contact numbers unsaved on mobile.
  • Check the Chat window displayed with all contacts with DP or without DP
  • Check the Chat window is displayed on the group chat list.
  • Check the Chat window, which displays the last updated chatting time.
  • Check the Chat window displays the name of all contacts on the chat window.
  • Check to click on one Chat contact, and then a new window should open with history.
  • Check the user can see all delivered and received messages.
  • Check the user can see the read or send time of messages.
  • Check the user can send and receive text messages in the individual chatbox.
  • Check the user can send and receive documents in the individual chatbox.
  • Check the user can send and receive photos in an individual chatbox.
  • Check the user can send and receive videos in an individual chatbox.
  • Check the user can send and receive audio in an individual chat box.
  • Verify the user can send and receive emotional icons in the individual chat boxes.
  • Check that the user can send and receive contacts in the individual chat boxes.
  • Check the user can send and receive Location in the individual chatbox.
  • Check the user can send and receive GIFs in the individual chat boxes.
  • Check the user can send and receive Stickers in the individual chatboxes.
  • Verify the user can delete text, video, audio, locations, and documents in the individual chatboxes.
  • Check the user can send recorded voice mail in an individual chatbox.
  • Check the user can delete the entire chat history in the individual chatbox.
  • Check the user can see contact details in the individual chat box.
  • Verify the user can share images, links, and documents from media in the individual chatboxes.
  • Verify the user can search specific chat history using the search option in the individual chatbox.
  • Check the user can video call in the individual chat box.
  • Check the user can voice call in the individual chat box.
  • Check the user can mute the individuals in the individual chat boxes.
  • Check the user can change the wallpaper.
  • Check the users have options like Report, Block, Clear Chat, Export Chat, and Add Shortcut.

Test Scenarios For WhatsApp Group Chats

  • Check whether the user can create a new one or not.
  • Check the user can add multiple contacts from the contact list.
  • Verify the user can insert the group name and select an image for DP.
  • Check the user can add and remove contacts from the group.
  • Check the user can delete a group.
  • Check the user can send and receive text messages in the group.
  • Check the user can send and receive documents in the group chat box.
  • Check the user can send and receive photos in the group chat box.
  • Check the user can send and receive videos in the group chat box.
  • Check the user can send and receive audio in the group chat box.
  • The user can send and receive emotions icons in the group chat box.
  • Check that the user can send and receive contacts in the group chat box.
  • Check the user can send and receive Location in the group chat box.
  • Check the user can send and receive GIFs in the group chat box.
  • Check the user can send and receive Stickers in the group chat box.
  • Users can delete text, video, audio, locations, and documents in the group chat box.
  • Check the user can send recorded voice mail in the group chat box.
  • Check the user can make multiple video calls in the group chat box.
  • Verify the user can see the group contact information from Group Info in the group chat box.
  • Check the user can share images, links, and documents from Group Media in the group chat box.
  • The user can search specific chat history using the search option in the group chat box.
  • Check the user can mute the group in the group chat box.
  • Check the users have options like Report, Block, Clear Chat, Export Chat, and Add Shortcut.

Test Scenarios For WhatsApp Audio Calls

  • Check whether the call history of audio is available or not.
  • Check the call history is displayed with the date and time.
  • Check that the call history is displayed with updated times.
  • Check whether the search functionality is working properly or not.
  • Check whether the call log is removed from the call history or not.
  • Check whether the call log is blocked from the call history or not.
  • Check the new call log is working for the new call.
  • Check the user can call or receive WhatsApp calls from the contact list.

Test Scenarios For WhatsApp Video Calls

  • Check whether the call history of videos is available or not.
  • Check the call history is displayed with the date and time.
  • Check that the call history is displayed with updated times.
  • Check whether the search functionality is working properly or not.
  • Check whether or not the video call log is removed from the call history.
  • Check whether or not the video call log is blocked from the call history.
  • Check the new video call log is working for the new video call.
  • The user can call or receive WhatsApp video calls from the contact list.

Negative Test Cases For WhatsApp

  • Check while hiding the last seen from other users; it should not display.
  • Check the blue ticks are not displayed when sending the messages.
  • Check if the date and time format is displaying in the wrong format.
  • Check the display date and time, which are in the wrong format.
  • Try to send more than 10 images at a time. ( as it allows only 10 images at a time)
  • Try to send a video having a size > than the limited size.
  • Copy and paste thousands of msgs at a time and observe the behaviour.
  • Send multiple messages to multiple users and groups.
  • Try to send all emoticons at a time in one msg.

Conclusion

These are some of the test cases that you can use for the text field. There are many types of text inputs, so you have to test according to the specification. I hope these test scenarios and the pointers helped you. But in the interview, you may face questions like writing 30 test cases for WhatsApp chat in Excel sheet.

Common FAQ’s

How can I write a test case on WhatsApp?

Whatsapp is one of the famous social messaging platforms. So, we have to validate the application very carefully. We can validate this by following installation testing, usability testing, performance testing, and various other features like chat, group, and call.

I love open-source technologies and am very passionate about software development. I like to share my knowledge with others, especially on technology that's why I have given all the examples as simple as possible to understand for beginners. All the code posted on my blog is developed, compiled, and tested in my development environment. If you find any mistakes or bugs, Please drop an email to softwaretestingo.com@gmail.com, or You can join me on Linkedin.

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