Test Case For Order Confirmation Email

Test Case For Order Confirmation Email: If you are testing a website that sells products, you will need to consider the e-mail invoice the purchaser receives after making a purchase. This article provides test cases to consider while testing the order verification mail.

When we are talking about an email, there are different types of emails, like welcome emails, customer recovery emails, and Order confirmation emails. But this post will discuss the Order confirmation email test cases in detail. Order confirmation emails are often sent out of necessity, as you cannot operate an e-commerce store effectively without this type of transactional email.

Post On:Test Case For Order Confirmation Mail
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What is an order confirmation?

An order confirmation is a message that informs the customer that the purchase process they initiated was successful. Companies send out order confirmation emails to inform customers that the order was received, the additional shipping preparations are taking place, and that they can expect their package to arrive soon.

Order Confirmation Email Example

You can get a confirmation email in a format that varies from organization to organization. So, we are sharing one of the Order Confirmation Email Example templates or purchase order confirmation email samples.

Order Confirmation Email Example templates
Order Confirmation Email Example templates

You can find the purchase order confirmation email samples below:

The Order Confirmation Mail contains the following pieces of information:

  • The name of the vendor
  • The name and address of the customer who placed the order
  • The date of the order confirmation
  • A “Thank you for your order” message
  • The price, image, and description of the ordered goods
  • The estimated arrival time, along with the order’s tracking number.
  • The payment information
  • A “Thank you for your order and for being part of the [company] family!

Test Case For Order Confirmation Email

  • Check if the user receives order confirmation mail from the site.
  • Check that the received confirmation mail is displayed in the inbox of the user’s email account.
  • Check the Order Confirmation mail, which contains the login credentials when an anonymous user purchases a product from the site(if this is enabled on the site).
  • Check if the user can log in with the credentials shared in the confirmation email.
  • Check the purchased products are displayed after logging into that site.
  • Check the filled details during the purchase, like email address, billing address, billing phone, shipping address, etc., which are showing correctly.
  • Check if the payment method is displayed in the email.
  • Check if the order summary, like the order number, Order date, Shipping method, product subtotal, Shipping cost, and Total amount, is displayed in the confirmation email.
  • Check the purchased product name and make sure its quantity is displayed correctly.
  • Check the contents of the mail have the proper spacing and alignment.

Follow all the above cases when you are testing an Order Confirmation mail. Also note that even though I have tried my best to generalize, the case may vary on the project platform.


After going through this Test Case For Order Confirmation Email blog post, we hope you understand how to start your validation. But as there are no boundaries for writing test scenarios for the Order Confirmation Email, you can add the missed Order Confirmation Email test cases. So, if you find any test cases not mentioned in this post, you can inform us in the comment section, and we will update that as soon as possible.


How Long Does It Take To Get An Order Confirmation Email

It usually takes a few minutes for an order confirmation email to be sent out after placing your order. However, sometimes there may be delays due to high traffic or other unforeseen circumstances. If you don’t receive an order confirmation email within a few minutes of placing your order, don’t hesitate to contact their customer service team for assistance.

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