Flight Reservation System Test Cases Template In Excel Sheet [Download]

Flight Reservation System Test Case

• Verify that there is a portal to add new flights in the system.
• Verify that on filling flight details like flight name, code, from and to destinations, capacity, timings, and frequency, etc., new flights get successfully added to the system.
• Verify that the user can search for flights by name, from-to airports, or flight code for checking their status and timings.
• Verify that search results have flight details, timings, and availability.
• Verify that clicking the search results open complete details for flight.

Check Also: Registration Page Test Cases

• Verify that the user should see real-time flight status of availability of seats.
• Verify that the user is presented with a graphical view of the airline’s sitting arrangement along with seat number and availability status.
• Verify that the pricing of different types of seats is displayed to the users.
• Verify that the user can successfully select single or more than one seat.
• Verify that the user can not select or is not permitted to select seats that are already booked or not allowed for booking.
• Verify that after selecting seats, entering passenger details, and making a payment, the selected seats get booked.
• Verify that on successful booking, the ticket should be visible and downloadable.
• Verify that after successful booking, the seat’s status is updated to booked.
• Verify that the user also receives confirmation mail along with tickets on the emails provided while filling the details.
• Verify the maximum limit of seats that a user can book, selecting more seats than permitted results in error message.
• Verify that all the different types of payment methods work fine.
• Verify that the user is presented with additional options like- luggage, extra legroom, foods/beverages, etc. and selecting the same results in additional cost with the booking amount.
• Verify that user can also cancel the tickets booked by entering the mandatory details and the amount after deducting the cancellation fee gets refunded back
  to the user.
• Verify that after cancellation, the seat’s status is updated to available.
• Verify if the Help option is provided.
• Verify if a user can Contact airlines for any assistance.
• Verify if a user can do ‘Web Check-in’ before the flight
• Verify if a user gets a notification in case of a flight delay.

A Small Suggestion to our visitors that if you have found any missed test cases on the Flight Reservation System, then you can share that by commenting on the comment section.